Enterprises

As the implementers of business communications products and services, enterprise technology managers are bombarded with investment opportunities, but those opportunities also come with risk. Navigating through user needs, vendor environments, upgrades and the costs associated with stranded technologies has become more challenging than ever.

InfoTrack can help enterprises…

  • Compare products, services and bundles to optimize investments and user satisfaction
  • Recognize how adjacent technologies are reshaping business communications
  • Assess the potential impact of emerging technologies such as Microsoft Lync and virtualization on their current architecture and future plans
  • Understand the degree to which peer companies have migrated and plan to migrate to new technologies such as cloud and virtualization
  • Understand the experiences of others that have deployed unified communications (UC) technologies
  • Gain perspective on the strategies employed by similar entities that have used new technologies to improve business performance

Using InfoTrack, enterprises can…

  • Leverage the experiences of others to establish and implement effective deployment strategies for UC and related capabilities
  • Choose vendors, technologies and applications based on documented experiences and insightful analyses
  • Reduce investment risk by understanding potential migration paths and peer companies’ implementation experiences

InfoTrack provides the following products and services in support of enterprises…

  • Primary research reports detailing the interest among enterprises in UC, and their implementation plans
  • Tracking studies showing the market share and trend in share of the leading UC and business communications vendors
  • The TelecomTactics database, which provides in-depth, side-by-side comparisons of hundreds of business communications and UC products
  • White papers and case studies
  • Custom research and analyses to address clients’ specific application planning and information needs
  • Analyst briefings and support to answer specific organization questions





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P: 973.602.0100
F: 973.984.3040
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